Questions, answered gently.
Everything families usually ask before and after downloading Kinlog. Can't find your answer? Contact us, we're happy to help.
We already have a family WhatsApp group. Why switch?
Keep the group for chatting. What gets lost in it is the dose from March or the letter from the consultant. Kinlog keeps medicines, visits, letters and jobs where everyone can find them, so nobody has to scroll back or ask you again.
Will my family actually use it?
The people you invite get a link and join on their own iPhone or Android. Anyone who only wants to know how Mum is doing can read along, while whoever's doing the jobs ticks them off. Your parent can have their own simple view too, or nothing at all.
Who can see Mum's health information?
Only the people you invite, and each person has a role, so you decide who sees what. There are no ads, we never sell data, and Kinlog is built to UK and EU (GDPR) privacy standards.
Is it really free?
Yes. The free plan covers one parent's everyday care with no card and no time limit. Pro costs £5.99 a month or £49.99 a year, with the first week of the yearly plan free. It adds up to 7 family members, more than one parent, Ask Kinlog, calendar sync and PDF care packs, and you can cancel anytime. The App Store or Google Play shows the price where you live.
Is Kinlog a medical app?
No. Kinlog is a family organizer for everyday care: medications, appointments, documents, and who's doing what. It doesn't diagnose, treat, or replace doctors, hospitals, or official medical records.
Does my parent need to use the app?
No, and many parents never do. You can organize everything yourself. If your parent would like a simple view of their day, they can open a stripped-back parent view with a magic link, with no password to remember.
Can I share it with my brother or sister?
Yes. The free plan includes you plus one co-caregiver. Kinlog Pro lets you invite up to seven family members, so everyone sees the same picture without another group chat.
What is Ask Kinlog?
A way to ask questions about your family's record, like "when is Dad's next blood test?", and get a short answer with where it came from. It can also add an appointment or update a detail once you confirm. It doesn't give medical advice. The free plan includes 5 questions a month, and Pro includes it whenever you need it.
Can Kinlog help with benefits?
The benefits check asks a few plain questions about your parent and shows which benefits are worth looking into, with the official page for each. It covers the UK first, with more countries to follow. Kinlog never decides eligibility; the official page does. Pro can add each one to your family's task list.
Does Kinlog connect to my parent's GP or hospital records?
No. Kinlog doesn't connect to doctors' or hospital systems. It's where the whole family keeps the everyday picture: medications, appointments, letters, and who's doing what.
Can I use Kinlog on my computer?
Kinlog is an app for iPhone and Android, designed for the moments care actually happens: at the pharmacy, in the waiting room, on the sofa. There's no web version to manage.
What happens if I stop paying for Pro?
Nothing is deleted. Your first parent stays as it was; any other parent profiles are set aside until you upgrade again. Documents over the free limit stay viewable, you just can't add new ones, and your calendar link stops showing new appointments.
Can I get our information out of Kinlog?
Yes. Everyone can print a one-page emergency sheet. Pro adds a care summary, a doctor visit pack and a caring hours record as PDFs, and you can request a copy of your data anytime under GDPR.
Which phones does it work on?
Kinlog runs on iPhone and Android phones. On iPhone, medication reminders can also appear as Live Activities on the lock screen.
How do I delete my account?
You can delete your account and data from Settings inside the app, or request deletion from our website. We complete requests within 30 days.
Ready to try it? Download Kinlog free